A.P.A.C. is a Business Crime Reduction Partnership. We are a not-for-profit organisation consisting of some 65 businesses and partners in and around Ashford, Kent.
- We link our businesses via a 'town net' radio system; members can contact the local CCTV Control Centre, town centre security teams, PCSOs and Police.
- We operate an interactive, secure website, regularly updated with local crime intelligence, images and information for business premises.
- We provide a mobile smartphone app, with easy access to information reports and details of those excluded under our 'Exclusion Scheme'. This can also be used to provide 'quick-time' information to other members, and reports of crimes or anti-social behaviour as it occurs. Search for Littoralis DISC in both app stores.
- We operate an Exclusion Scheme for our Pubwatch & Shopwatch members; individuals involved in anti-social or criminal behaviour in any one of our member premises can be excluded from all our member premises across the Borough.
We operate two Crime Reduction Schemes in the Borough.
Those premises mostly open for business during daytime hours - the Daytime Economy (DTE).
Licensed premises, open for business during either daytime hours or into the Night-time Economy (NTE).
Join the Ashford Partnership Against Crime. Apply online here
Are you employed by a business already in the Partnership, or do you work with one of our Partners?
If so, to use our radio or access our website, please register as a user here.
Principles of A.P.A.C.
1. The prevention and detection of crime.2. To reduce the opportunity to commit crime.
Our Scheme is based upon seven principles:
3. To reduce fear of crime and the effects of fear of crime.
4. Assisting the apprehension or prosecution of offenders.
5. To create a "safe and secure" environment for customers, staff and visitors.
6. To strengthen partnership working with the business community, police, local authority and other key agencies and organisations.
7. To be an integral part of the local community safety and crime reduction strategy, and work in partnership with those responsible for delivering the community safety action plan.
To report crime to Kent Police
If a crime is happening now, particularly if it has been or appears to be involving violence, call 999.
To report non-urgent incidents, you can call 101, or alternatively use their online reporting system:
If you're deaf or hard of hearing, use the textphone service 60066 or text them on 999 if you’ve pre-registered with the emergencySMS service.
Any complaints, including Exclusion disputes, must be referred to the Scheme Manager, who can be contacted via the email address: email@example.com
The email should set out clearly the nature of the complaint, and any expectations to resolve the matter. The email must include the full name, date of birth and address of the complainant to allow us to verify their identity.
The Scheme Manager will acknowledge the complaint within 7 days, and a determination given within 28 days. Should the complainant be dissatisfied with the outcome, the matter may be further referred to the Board of Members for a determination. Their decision will be given within a further 14 days.
Should the complaint involve a Board Member and the matter cannot be resolved, the Scheme Manager may refer to the National Association of Business Crime Partnerships for further assistance.
Where complaints are substantiated, outcomes available to the Board are: additional training; a letter of advice or warning; suspension or expulsion from the Scheme; report to the Data Commissioner or police in the event of a Data Protection breach or criminal act.
Complaints we do not investigate
We cannot take complaints about police response, CCTV response, or the actions/protocols of any partner agency; the complainant must raise this directly with the organisation itself.
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